Delivery Policy

SECTION 1

This Delivery Policy applies to users who have purchased goods through the Crowded Arena website.

SECTION 2: DELIVERY ADDRESS

Crowded Arena delivers goods in Centurion and other areas in the Republic of South Africa between Monday to Friday on business days and only during working hours (ie: between 09:00 – 17:00).

On check out, you will need to indicate the physical address and area code within South Africa where you require delivery, as well as contact numbers to be used in connection with the delivery.

Crowded Arena does not deliver goods to postal addresses.

Crowded Arena will attempt to deliver the goods to the delivery address nominated by the purchaser during the checkout process. Alternatively, where it’s convenient to the purchaser, Crowded Arena will advise the purchaser to arrange for the collection of the goods from our operating address.

SECTION 3: DELIVERY RATES AND TIMES

All online orders placed during the calendar week (Monday-Friday) with no public holiday interference should be received within five business days after the order process has been completed and payment is confirmed. Depending on your location, delivery may occur sooner.

In the event that Crowded Arena experiences a high volume of orders, deliveries may be delayed by a few days. Accordingly, please allow additional days in transit for delivery. Should your order be delayed in excess of 7 business days, Crowded Arena shall contact you via email or telephone.

Delivery charges for your order will be calculated and displayed at checkout.

Delivery delays can occasionally occur.

SECTION 4: PRODUCT AVAILABILITY

All products displayed on our website are subject to availability.

If an item is not in stock at the time you place your order, we will notify you and advise you of when the item will be in stock or refund you the total amount of your order, using the original method of payment.

SECTION 5: DAMAGED GOODS ON DELIVERY OR LOST GOODS

If there is any damage to the packaging on delivery or your order does not arrive within the stipulated timeframe, contact us immediately on 072 442 1486 or at info@crowdedarena.co.za

If you have any questions about the delivery and shipment or your order, please contact us on 072 442 1486 or at info@crowdedarena.co.za

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